Shipping policy

Roro's Co Ltd Shipping Policy

At Roro's, we are dedicated to delivering your fresh, healthy meals promptly and efficiently. Please review our shipping policy below:

1. Delivery Area

• We deliver within a 5 km radius of our locations. Please ensure your delivery address is within our service area.

2. Delivery Times

• Delivery is available every day from 10:00 AM to 8:00 PM.
• Estimated delivery times are provided during checkout. While we strive to meet these times, they are not guaranteed.

3. Delivery Fees

• Delivery fees are calculated based on your location and will be displayed at checkout.

4. Order Processing

• Orders are processed immediately upon receipt. Please double-check your order details before submitting, as changes may not be possible once the order is placed.

5. Delivery Issues

• If you do not receive your order within the estimated delivery time, or if there are any issues with your delivery, please contact us immediately at info@roros.co.ke.

6. Contact Us

• For any questions or concerns regarding our shipping policy, please reach out to us at info@roros.co.ke.

Thank you for choosing Roro's for your fresh meal needs!